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Individual Product Support Service



All of our plugins/templates come with a first 30-day free support. To extend the coverage further to 30 days more, you can purchase this Individual Product Support Service.

This service is for one plugin only. For all of your purchased plugins, you can use our Full Support Service instead.

The importance of our customer support quality in achieving overall customer satisfaction can hardly be overestimated.

Scope of Support Service:


  • Support serviceĀ is NOT refundable in any case.

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  • Online Product Support

  • Supported Browser

    IE9+, Firefox, Safari, Chrome

    Support System

    Installation Guide

    After purchase our product, an email will be sent to you immediately in which an installation guide is included to instruct you on how to install the product. If you purchase product with installation option, please submit ticket in the Client Area with FTP, site URL, and Site Admin account for us to install.

    Refund & support policy

    Support Time Monday-Friday, 8:30 AM-5:30 PM, GMT+7

    Notice: For some reasons [email problem] that you do not receive email from us for product information, please contact us at info [at]
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