Front End

• Create new feedback
  • Both guests and registered users can post feedback and receive email when the created feedback is approved
  • Create feedback with some information: feedback title, description, category, severity and visibility
  • Can view all feedback which are classified by categories. Users can go to Feedback forum as well
• All feedback
  • View all feedback of the community
  • For each feedback, users can see the feedback information as well as the statistics of the feedback such as: number of votes, number of views, comments, pictures. The severity of the feedback is displayed too.
  • If admin answered to the feedback, its status and the answer would be laid behind the sevirity
  • Can search feedback by name and filter all feedback by some criteria
  • Block:
    • Most voted feedback
    • Feedback statistics
• My feedback
  • View all feedback created by the viewer
  • On each feedback, owner can perform some actions such as add pictures, edit, delete the feedback
  • Has message to inform the owner which one is pending for the approval
• Friends’ feedback
  • View all feedback created by friends of this viewer
• Pending feedback
  • View all pending feedback. Only admin can see this page and approve / delete the feedback
• Feedback detail
  • View all information of the feedback such as title, description, category, photos, severity as well as its statistics
  • Vote for the feedback
  • See the status of feedback and the answer from admin
  • Share feedback via other social network such as Facebook, Twitter and Google +
  • Perform some action on feedback such as like, comment, share and report the feedback. Feedback owner can add pictures, edit and delete the feedback
  • Marked icon “Featured” for the featured feedback

Back End

• Manage User Groups
  • Control number of  pictures to be uploaded per feedback
  • Control file size of photos to be uploaded
  • Enable / disable uploading picture option to feedback
  • Control number of points to be received when users post a new feedback
  • Enable / disable posting comment option on Feedback Detail
• Settings
  • Control if guests can create feedback
  • Define the thank-you message to users who leave feedback on site
  • Enable / disable Email Notification to visitors / guests
  • Enable / disable Email Notification to site admin for every new feedback 
  • Control time stamp for feedback
• Manage Feedback
  • Admin can view all feedback and perform some actions on each feedback such as:
    • Resume/disable the vote on each feedback 
    • Feature / unfeatured feedback
    • Approve / delete feedback
    • Update the status of feedback and leave the answer
  • Search feedback by keywords, category, status, browse by
• Categories
  • Create / edit / delete categories
• Statuses
  • Create / edit / delete feedback statuses
• Severities
  • Create / edit / delete feedback severities