SUPPORT

• Please  Submit  Ticket in the Client Area to get SUPPORT from us. Please submit one ticket for each product.
• Each product has one month of support after purchase date.
• Each license is for one domain use only.
• To get support after one month of purchase, please buy PRODUCT SUPPORT  EXTENSION (10 USD) for another 30 days.
• Support time: Monday-Friday, 8:30 AM-5:30 PM, GMT+7
  
• For customers who bought products from us that did not have Client Area account, please contact us to get one.

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PRODUCT SUPPORT EXTENSION [ 10 USD/30 days]

Price: $10

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REFUND

Refunds will be happily proceeded if all following requirements are met:

• We are given chance to install and resolve the problem
• Major functions of the product do not work well
• Refund is requested within 3 business days after purchasing